Caravan Cubbies

FAQ

Price

Q: How much are they?
A: The Cubbies start from $1995.00 and go to $2495 for flatpacked Visit our shop for more information

Lay-By

Q: Do you lay-by?
A: Yes we do offer lay-by. 30% on placing your order with monthly payments. For Christmas lay-by's they need to be finalised before the end of November to ensure delivery to be made in time for Christmas. Lay-by's cannot be done through our online shop you will need to contact us directly

Size and Weight & Colour

Q: What are the dimensions of the Cubby House?
A: Visit our product information page for more infromation

Custom Design

Q: Can I make my own custom design?
A: No we only offer standard design.

Q: Can I choose my own colour or paint design other than what is offered?
A: At the moment we only offer 5 colours, red, blue, pink, green and yellow.

Ordering Times

Q: Once I place an order, how long will it take until it arrives?
A: At the moment as we are made to order it can take between 10 to 15 business days.

Delivery

Q: How much is delivery?
A: Adelaide $200, Brisbane $220, Gold Coast $230, Canberra $250, Hobart $260, Melbourne $100, Perth $330, Sydney $200, Darwin $450,
New Zealand Metro - $275, New Zealand Regional $350

Q: I live in regional Australia, can we get delivery?
A: Yes but we would need to get a quote from the courier company. It is also worth seeing if one of our stockists are in your area and you can order through them.

Pickup

Q: Can I pick my cubby house up instead of getting delivery?
A: Yes pickup is available from Melbourne only.

Q: What kind of vehicle will i need to pick it up?
A: It is flat packed so it can go in a trailer, on the back of a ute or on trade roof racks.

Assembly

Q: Do the Cubby houses come fully assembled?
A: All our Cubby Houses come flat packed and come with clear video instructions for easy DIY assembly. It will take approximately 5 to 6 hours with 2 people.

Q: Where can i find the instructional video?
A: The video is located on our website from the homepage. You can view it by clicking here.
You will need to enter a password which can be found on the confirmation email sent to you once you have either picked up or had your cubby house delivered.

Q: Is assembly available?
A: Assembly is available for people who live in Melbourne and Sydney. It can be either an on site installation or if you have a box trailer or a ute with a tray that is W 1.22m x L 2.44m (ideally a 5ftx 8ft trailer) it can be picked up from us fully assembled. The cost of assembly service is $400.

Q: Is assembly offered at christmas time?
A: Yes assembly can be offered on site leading up to christmas (not including 24th December) if there is availability.

Return policy details

A: We will only except returns on manufacturing defects.

Furniture?

Q: Is the furniture included?
A: There is a built in bench seat included, but all other furniture is our own that we have used for styling.

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