Caravan Cubbies

Terms & Conditions

Can I return my product?

In the unlikely event that your item is faulty or damaged on delivery, Caravan Cubbies will repair or replace faulty parts . You must make contact Caravan Cubbies within 7 days of receiving your Cubby. (Please see conditions below).

If you change your mind about the purchased product, you are welcome to return the product for a refund (excl. postage fee) and customer is responsible for return postage. Please see conditions below.

The following conditions do apply:

  • You must make contact with us within 7 days of receipt for either damaged goods or change of mind purchases.
  • All returned products must be unused, unassembled and in their original condition (including all original product packaging).
  • For change of mind purchases buyer is responsible for the return freight cost.
  • Goods must be returned with 15 days of receiving the product.
  • Proof of purchase will be required.
  • For damaged / faulty items photos may be requested via email, within 7 days of receipt of goods.
  • For Change Of Mind refunds only a $15 handling fee applies. Handling fee is not applicable for damaged/faulty items returned.
  • If an ex-display or seconds are are purchased they cannot be returned

PLEASE NOTE: Caravan Cubbies at their discretion have the right to reject returns outside the 15 day return period for our cubbies or which are returned and have been used and not in their original condition (including all original product packaging).

How do I return a product?

Any return or exchange must be first advised via email, addressed to – caravancubbies@gmail.com

We will coordinate freight with you which will be charged to the customer.

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